Got a broken packet, I sent details and you dealt with it so fast and smoothly. I’m very impressed
Fabulous to hear, Kolika! Thanks so much for the review. Keep enjoying -Nikki
Wife loves it and so does the planet
You guys are amazing! Thanks so much for this lovely review, keep enjoying P&P! -Nikki
This is great espresso--Mbeya is my favorite. Love the compostable aspect, as I can toss it in the compost at my work, including the packaging wrap. The shipping speed is fairly good, but the information indicating when it will arrive is not good. The recommended App that goes with it, SHOP, varied the date back and forth on my last shipment between "today" and an entire week later. The last day that it switched back to a week later for delivery, according to the app, it arrived at my house. Customer service is very responsive, but it stinks to have to email to ask for information on the shipping time. Nonetheless, if you want to know when it will get there, it seems you currently have to email them and try to get more accurate info. Best to just order enough ahead that it doesn't matter.
Thanks so much for your feedback Gary, we are super happy you enjoy our feel-good coffee! We do endeavor to provide the best possible customer experience, so really sorry for any glitches and delays happening and any inconvenience caused by this.
We appreciate your patience through these tricky times!
The coffee pods are easy to order online and delivered within a few days, supplying me with good coffees in my office reliably.
Thanks for your feedback and for sharing your P&P experience! Keep enjoying -Nikki
I have found my favorites, but no matter which one you prefer, Pod and Parcel coffee is the best I have ever had! The first thing I noticed when I opened the bag was that you could smell the richness of the coffee. I had not experienced that with other pods. I love these pods!
Hey Lisa, thanks so much for sharing your experience! We really appreciate the kind words and good vibes. Keep enjoying Cheers! P&P