Really liked both the Sidamo and Bezzera we got, but the Bezzera’s best before date is Feb 2023. I was hoping it would have a longer shelf life than just 2 months.
Hi Catherine, thank you so much for the review. We're glad to hear you're loving our Sidamo and Bezzera. If you can send us an email at email@example.com we'll be happy to arrange a replacment for the Bezzera that you have. Looking forward to hearing from you. ❤️☕-Ivan
I ordered this gift long ago and it FINALLY arrived to my door nearly 2.5 weeks too late. On top of that, I sent Pod&Parcel an email to ask about the status of my order, and no one responded.
Hi Harryson, thank you so much for the review. I have jumped in and arranged for a replacement order to be sent out to you with expedited shipping and a few extra packs on us to make up for the delay - I'm so sorry you had to go so long without coffee! We are always more than happy to sort out any delivery issues because we want to make sure our P&P family have the best experience possible. ❤️☕-Ivan
I ordered several weeks ago, contacted customer service that I never received items, and did not hear anything back from them. Not impressed at all with this company
Hi Kathy, thank you so much for reaching out and for the review. We're so sorry to hear about the missing order. If you can send us an email at firstname.lastname@example.org we'll be happy to arrange for your order to be reshipped ASAP. Looking forward to hearing from you. ❤️☕-Ivan
I absolutely love pod and parcel’s sustainable approach but their pods’ design seem to not allow the flow of water to pass through our Nespresso machine normally. My wife and I have cleaned out our machine but the flow of espresso continues to disperse much thinner. I also don’t think these pods accommodate lungo settings very well… I’m not sure if more people experience this issue or not but if it was fixed, we would definitely buy many more coffee pods from this company.
Hi Eric, thank you so much for the review and I'm SO sorry this has happened to some of your pods. If you can send us an email at email@example.com we'll be happy help you with this. ☕-Ivan
This product was recommended to me by my daughter who uses it faithfully. So I tried it and I liked it and now when she comes to visit she has coffee too. There has been very little wait time to get my orders each time and I like that. I like to use it as an extra little creamy boost to my iced coffee. Keep up the good work!
WOW! That's awesome, Deborah. Thank you so much for the positive feedback. Please thank your daughter for us and welcome to the P&P Family! ❤️☕-Ivan
Better than Nespresso’s own. And cheaper. And more eco-friendly. What’s not to love?
It's a total win-win! Glad you found us, Maxwell. Really appreciate the fantastic feedback. Cheers and keep enjoying! ☕️❤️-Ivan
Thank you for not only replacing some funky pods but going above and beyond and sending two boxes.
Thank you so much for the positive review, Randi. We want to make sure our P&P Fam is happy. We appreciate your support and for enjoying P&P with us. Cheers ❤️☕-Ivan
Pod & Parcel has been a great find. I lived in Australia for a few years and have missed the wonderful coffee. Now I can enjoy it in my home.
Thanks so much for the kind words, Stacey. Keep enjoying your P&P. Cheers! ❤️☕-Ivan
Yum. Bright. Deep. Passionate.
Cheers for the awesome feedback, Randi. Enjoy! ☕️❤️-Ivan
tastes great, easy, compostable and comparable in price to other pods. whats not to love
Thank you so much for the shout-out and for loving our Bancroft, Liz! Glad we could bring high-quality coffee into your home. Cheers! ❤️☕-Ivan
Subscribe & Save
Thanks so much for the 5 stars and for sharing this with us! Cheers and enjoy! ❤️☕-Ivan
way better than woken. even the decaf is good!
Thank you so much for loving our signature decaf, Sidamo! Keep enjoying ❤️☕-Ivan
Thanks so much for your review, it means the world to us! Keep enjoying P&P ☕️❤️-Ivan
Love these pods. And compostable!!!
You're the best - thanks so much for the awesome feedback!! We are so glad to hear you're loving the coffee and the service. ❤️☕-Ivan
My only major disappointment with the coffee so far (the Fasoli) is how much thin dark residue is left at the bottom of the cup. Oh and I would certainly appreciate a variety pack with way more light roasts!
Thank you so much for the feedback. I've shared this with our QA to investigate and also the variety pack. Cheers ☕️❤️-Ivan
Every time I throw a coffee capsule in recycling
I feel good! Every time I sip my first taste of coffee, I feel awakened!
That's so awesome to hear! Thank you so much for the positivity and for the amazing feedback. Cheers! ☕️❤️-Ivan
Thank you so much for the positive review! We are super happy that you enjoyed our feel-good coffee! ❤️☕-Ivan
Subscribe & Save
We appreciate the perfect score! Thanks so much for the good vibes, keep enjoying your P&P coffee pods! ❤️☕️-Ivan
i recently tried another compostable pod coffee and i was so disappointed! Pods &Parcel is far superior, I'm P & P for life
WOOO! Thank you so much for taking the time to leave us such awesome review! Glad that you're enjoying everything ❤️☕-Ivan
I thought I ordered seven different flavors of coffee, but I received 7 of the same kind. I do love this flavor, but variety would have been nice. I'll have to figure out how to fix that before the next subscription order auto-ships.
Thank you so much for your feedback and apologies for the confusion. We would be very happy to check on your order for you. If you can send us an email at firstname.lastname@example.org - we will investigate and help you with your order. -Ivan
I tried this when I was in Taiwan. Before I tried it, I thought capsules are always tatse worse than the ones you have in coffee shops. And I was wrong! These capsules are absolutely delicious and ever more better than most of the coffee shops I've been to. I especially love the Huehuetenango and Munro. Highly recommended!
WOO! Thank you so much for the epic review. Super glad you're enjoying the P&P experience! ☕️❤️-Ivan
We stopped using Nespre__o because of their continued involvement with Russia. We decided to go to compostable pods and that led us to you. We have been very happy with your pods and plan to reorder more this weekend.
Thanks for the feedback! We're glad to have another convert! Keep enjoying your P&P! ☕️❤️-Ivan
These are so much better than the actual n’esspresso pods for two reasons- 1) they taste better. 2) they are compost friendly
You´re the best! Thanks so much for sharing your P&P experience. We appreciate it! ☕️❤️-Ivan
Thank you so much for the perfect score, Trea! Cheers ❤️☕-Ivan
Excellent mindful alternative to plastic pods currently on the market. Beautiful design and yummy coffee.
Really appreciate the kind words, Shelby. It means a lot to us. Keep enjoying your P&P coffee! ❤️☕-Ivan