Wish it didn’t have plastic but compistable is nice. We take pods apart to use grounds for plants so maybe not best fit customer.
Thanks so much for your honest feedback, we really appreciate you taking the time to share. While our pods are made from compostable materials (industrially compostable to Australian standards), we totally get that taking them apart for your plants adds an extra step. We’re always working towards more sustainable solutions, including a home compostable option in the future, and your input helps guide us in the right direction. 😊☕️-Ivan
Great product
Thank you so much for the perfect score! So glad you're enjoying our Munro! Keep enjoying! 🤩☕-Ivan
Nothing to drink over here!
Oh no! That's not what we like to hear! 😟 Really sorry nothing turned up. Please shoot us an email at hi@podandparcel.com.au with your order details so we can investigate and get this sorted for you ASAP. We’ve got your back! ☕-Ivan
Peruvian Decaf
Thank you so much for the perfect score, Britney! Really appreciate the support! ✨☕-Ivan
I love, love, love the coffee, BUT I hate that the new packaging does not have the name of the coffee on the pods. I order a few different types and I have no way to know what’s what if the pods are separated from their box. This is a disappointing change.
Thanks so much for the love and feedback! We’ve shared this with our team, and if you’d like, feel free to send us an email - we’d love to help and make sure you’re happy -Ivan
This is by far the best fresh espresso I've had in a long time. I realize where it's from but when you get a really good espresso in Italy, it has this syrupy characteristic to it. The flavor profile is complex yet delicious and hit's the palette perfectly. I can't recommend this enough for those who love having a single espresso, perhaps with a drop of sugar in the raw added.
Thank you so much for the kind words! Stoked to hear it gave you that classic Italian espresso vibe! Here’s to many more perfect brews! ✨☕-Ivan
This peruvian decaf is the most flavorless coffee I’ve ever had. I am floored and disappointed. I was so excited to find sustainable packaging for nespresso and decaf. But it is literally mud water… not even bitter, just totally flavorless.
Thank you so much for your honest feedback! We're really sorry to hear that our Peruvian Decaf didn’t hit the mark for you. That’s definitely not the experience we want you to have, especially when you were excited about the sustainable packaging and finding a good decaf option.
Taste is incredibly personal, but it sounds like this one really missed the mark for your palate. We’d love the chance to make this right. Could you please send us an email at hi@podandparcel.com.au so we can sort this out for you? Whether it’s a refund, replacement, or something else that feels fair, we’re here to help. ☕️-Ivan
Im glad to have made the switch but am a bit concerned about the amount of grounds escaping from the pods during the brew. The machine has been gathering quite a bit of grounds.
Thanks for the feedback! Glad to hear you’ve made the switch, but I get your concern about the grounds. We want to make sure that you're happy. Could you send us an email at hello@podandparcel.com.au so we can sort it out for you? 😊☕️-Ivan
Great coffee! Biodegradable pods!!love this product
Love to hear it! Thanks for the support – enjoy your brews! 🤩☕-Ivan
Decent price and pretty great taste. Definitely worth a go for people used to Nespresso pods. Worked perfectly for me. And the price can’t be beat! Shipping wasn’t super quick but decent enough with good tracking.
FYI, I have the CitiZ machine.
Love to hear it! We're so glad you're enjoying our coffee and service! Thanks for giving us a go! ☕️-Ivan
I’m sure the coffee would be good but right now the package is being sent back for some reason. I can’t get a hold of USPS to figure out why
Oh no! Sorry to hear about the delivery troubles! I’ve just sent you an email so I can sort this out for you ASAP. Please check your inbox when you have a moment - I’m happy to help. ☕️-Ivan
Delicious, smooth, deep flavor and not acidic. I've tried all the blends and this one comes the closest to high quality coffee-shop flavor.
That’s awesome to hear! We’re so glad you’re loving it. Thanks so much for the support and 5 star rating! ☕️-Ivan
Great taste. Love the minimal packaging.. I wish shipping was more quick! But alas, I do live in a small town in MN USA. I was happy to find your company. I am not shopping Amazon anymore. Nor am I shopping big box stores. Very happy with the product and will be making my second order very soon.:)
Thanks so much for your kind words! Happy to hear you're loving the taste and packaging, it means a lot to us! We hear you on the shipping and truly appreciate your patience. Looking forward to sending out your next order soon. Cheers ☕-Ivan
I purchased these to try. My usual brand is Woken. I wanted a cheaper compostable pod with a decaf option. I did not read the fine print and the foil where the machine punctures the pod is not compostable. Sadly, I’m going back to my other brand. Coffee is delicious!
Thanks for giving us a try, Esme! Our pods are industrially compostable, and while the foil isn’t, it can be collected into a small ball and recycled. We totally understand if you’re sticking with what works for you, but if you ever want to give us another shot, we’d love to have you back! We're also steadily working towards a home compostable pod, so stay tuned! ☕️-Sam
Not certain why certain pods have metal backing and others do not, but the ones that have metal/aluminum DO NOT puncture and so don't make coffee. This is a new flaw and leads to us only getting to use about 1/2 the pods :(
Sorry to hear about the trouble with the pods! That shouldn’t be happening. Could you send us an email at hi@podandparcel.com.au? We’d love to investigate this further and help sort it out for you. 😊-IVan
The coffee is great and I enjoy their flavors. Really like that the pods and packaging are compostable. New pods don't work as well with my Nespresso though.
Glad you’re enjoying the coffee and compostable pods! I'm so sorry to hear about the issue with your Nespresso machine—send us an email, and we’ll sort it out for you right away! ☕-Sam
I’ve been using your pods for years. My recent shipment is not working well with my Breville Nespresso machine. The flow seems restricted. Still love the flavor.
We’re sorry to hear about the brewing issues with your recent shipment. While our pods are carefully designed for Nespresso machines, variations can occasionally occur. We’d love to help resolve this—could you send us an email with your order details and machine model? We will sort it out for you right away! 😊☕️-Ivan
Often takes 2-3 weeks to receive order. Makes having a subscription difficult.
Hey Dylan! Thanks for sharing your feedback. I totally understand how frustrating the shipping delays have been, especially when you're subscribed and counting on that coffee fix. Just so you know, we process and ship all orders within 24 hours, but it sounds like delivery has been slower than it should be.
I’ll look into what’s happening with your deliveries, and in the meantime - we want to make sure that you are taken care of, so we've applied a discount to your next subscription order. We’re also working to improve the delivery experience to get your coffee to you faster. Thanks for your patience! 😊☕-Ivan
I love that low-carbon-footprint/environmentally GREATNESS of these pods, but the pods I had to choose due to the really "strong" pods being sold-out, are so-so. NOT rich bold strong enough for me. So Ill will order again but I'll wait til these are used up and the stronger coffee pods are available...
Thank you so much for the feedback! We’re glad you love our eco-friendly pods. Sorry the current selection wasn’t strong enough for you. Our stronger pods do sell out fast, but we’ll have more in stock soon! 😊☕-Ivan
Excellent. Wouldn't it just be full circle if you offer us organic coffee?
Thank you so much for the kind words and perfect score! We're glad you're enjoying our coffee. Offering organic coffee sounds like a fantastic idea and would indeed bring everything full circle. We'll definitely take your suggestion on board and explore the possibility. Stay tuned for updates! ☕️-Ivan
The shipping took a little longer than expected but the coffee is good quality, tastes good on its own, and works well in my nespresso! Will definitely re-up from here when I’m done!
Thank you so much for the kind words, Lara! So glad you're loving our coffee and the service! ☕-Ivan
I love my nespresso so I wasn’t sure how I would like these but the coffee is smooth and the flavor good, they are not as strong as my nespresso blends but some days I’m ok with that
We're delighted that you're happy with our coffee. If you have any questions or need anything else, feel free to reach out. Enjoy your coffee! ☕😊-Ivan
I love my nespresso so I wasn’t sure how I would like these but the coffee is smooth and the flavor good, they are not as strong as my nespresso blends but some days I’m ok with that
Thank you so much for the perfect score! Keep enjoying! ☕😊-Ivan
I love my nespresso so I wasn’t sure how I would like these but the coffee is smooth and the flavor good, they are not as strong as my nespresso blends but some days I’m ok with that
WOW! We're thrilled to hear that you enjoyed our coffee! It's all about finding the right balance for your taste preferences, and we're delighted that our coffee hit the mark for you. If you ever have any questions or need assistance, feel free to reach out. Thanks for giving us a try, and here's to many more enjoyable cups of coffee ahead! ☕😊-Ivan
The coffee was really watery tasting
Thank you so much for your feedback, Ying! We're sorry to hear that the coffee tasted watery. Your satisfaction is our priority, and we want to ensure you have a delicious coffee experience. If you'd like, we can offer some troubleshooting tips or discuss other options to make sure you get the flavor you're looking for. Just let us know how we can assist you further. ☕😊-Ivan