I wanted to love these pods- they check all of my ethical/moral boxes, and I hate buying from nestle- but they have consistently clogged our coffee machine and the flavor just isnt there. I regret purchasing them but I dont want to waste them.
Thank you so much for your review and feedback, Victoria. I’m so sorry to hear that you weren’t happy with your pods. Please ensure you are also using the short shot as it can affect the taste of the extraction. We have a customer satisfaction guarantee policy so please contact our customer happiness team and we will do everything we can to make sure you are happy! ☕️❤️-Ivan
I ordered three boxes of pods to get my coffee fix more easily - and enjoy a reprieve from my fiddly pourover routine - while recovering from an injury. So far, I've only tasted the Florentino (Colombia/India) and would rate it a 6/10. Certainly better than Nespresso's house brand, but not quite as tasty as my local roaster and Bluestone Lane's biodegradable pods. The coffee comes out reasonably strong and with a nice crema on a lungo shot. This said - fulfillment needs _major_ work. It took me 12 days to receive my order, and shipping wasn't even free! Customer service was responsive and resent everything free of charge, but it didn't help my predicament: stuck at home with no coffee and unable to walk.
Thank you so much for the review, Amy. Sincere apologies your order was affected by the delays. I have shared this with our fulfillment team. In the meantime, if you have any questions or need help with anything at all, just let us know. We'd be happy to help. ☕️❤️-Ivan
I am really enjoying your coffee. Definitely have a preferred blend and planning my next order. Great coffee! Thank you!
Thank you so much for the perfect score, Joe! Really appreciate you taking the time to leave us such an amazing review! Keep enjoying! ❤️☕-Ivan
I have only tried one flavor so far. Work great, taste great!
I always felt guilty about the usual pods, so recycling is the reason I ordered Pod & Parcel. However as noted before, the coffee IS better that Nespresso.
Really appreciate your review, Susan! Glad you're enjoying P&P for the taste, value and sustainability. Cheers! ❤️☕-Ivan
Just now ordered because it is compostable. The Nespresso capsules really pile up for me. However, in fairness I would like to say in response to a previous review, that Nespresso withdrew and closed all its stores in Russia March 16, 2022.
Thank you so much for the awesome review, Susan! We're super happy you're enjoying your guilt-free coffee! ❤️☕-Ivan
It’s the best pods out there.
I am Italian and I love/need coffee
This is great
WOW! Thanks for the positive feedback, Lucia! Keep enjoying your coffee pods! ❤️☕-Ivan
Perfect for that afternoon coffee fix without the added buzz
That's great news! Thanks so much for your support, Jeannette! We are super happy that you enjoyed our Sidamo Decaf! Cheers ❤️☕-Ivan
I really loved the flavor of these pods. I enjoy the compostability of them! But unfortunately I had the issue that about 30/40% of the time the water wouldn't go through the pod, but would instead rush down the inside of machine to the overfill container. I think the pod wasn't being punctured or held in place correctly. Could be my machine. But customer service was great and issued a refund the same day. I'd still recommend trying them, cause maybe I just got a dud batch or it's my machine. It's worth trying!
Thank you so much for the review, Kristen! Really appreciate your patience and support. If you have any questions or need help with anything, just let us know. We're here to help! ☕️❤️-Ivan
Rich vibrant flavor
I started using Pod and Parcel a few years ago and won’t ever go back. Smooth, great crema and just total luxury
Thank you so much for the feel-good feedback, really appreciate it! ☕️❤️-Ivan
Thank you so much for the perfect score, April! Keep enjoying! ❤️☕-Ivan
Happy with the purchase.
WOW! Thank you so much for the positive feedback! Cheers ❤️☕-Ivan
Most pod coffee is over roasted. Your coffee is roasted just right. Rich, toasty, caramel flavors with none of the burnt rubber of the major brands. Love it!
That's so awesome to hear! Thank you so much for the positivity and for the amazing feedback. Cheers! ☕️❤️-Ivan
I messed up on my renewal as i wanted to add an extra 10 pack to my standard subscribe order. This extra pack went through as separate with extra shipping. Emailed customer service and they merged the two orders instantly and reduced the shipping. Great service.
WOW! Thank you so much for the awesome review and support. We're so glad to hear you're loving our pods and service! Keep enjoying ☕️❤️-Ivan
Really liked both the Sidamo and Bezzera we got, but the Bezzera’s best before date is Feb 2023. I was hoping it would have a longer shelf life than just 2 months.
Hi Catherine, thank you so much for the review. We're glad to hear you're loving our Sidamo and Bezzera. If you can send us an email at email@example.com we'll be happy to arrange a replacment for the Bezzera that you have. Looking forward to hearing from you. ❤️☕-Ivan