I really loved the flavor of these pods. I enjoy the compostability of them! But unfortunately I had the issue that about 30/40% of the time the water wouldn't go through the pod, but would instead rush down the inside of machine to the overfill container. I think the pod wasn't being punctured or held in place correctly. Could be my machine. But customer service was great and issued a refund the same day. I'd still recommend trying them, cause maybe I just got a dud batch or it's my machine. It's worth trying!
Thank you so much for the review, Kristen! Really appreciate your patience and support. If you have any questions or need help with anything, just let us know. We're here to help! ☕️❤️-Ivan
Happy with the purchase.
WOW! Thank you so much for the positive feedback! Cheers ❤️☕-Ivan
I ordered this gift long ago and it FINALLY arrived to my door nearly 2.5 weeks too late. On top of that, I sent Pod&Parcel an email to ask about the status of my order, and no one responded.
Hi Harryson, thank you so much for the review. I have jumped in and arranged for a replacement order to be sent out to you with expedited shipping and a few extra packs on us to make up for the delay - I'm so sorry you had to go so long without coffee! We are always more than happy to sort out any delivery issues because we want to make sure our P&P family have the best experience possible. ❤️☕-Ivan
Love these pods. And compostable!!!
You're the best - thanks so much for the awesome feedback!! We are so glad to hear you're loving the coffee and the service. ❤️☕-Ivan
My only major disappointment with the coffee so far (the Fasoli) is how much thin dark residue is left at the bottom of the cup. Oh and I would certainly appreciate a variety pack with way more light roasts!
Thank you so much for the feedback. I've shared this with our QA to investigate and also the variety pack. Cheers ☕️❤️-Ivan