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Thanks for giving us a try, Esme! Our pods are industrially compostable, and while the foil isn’t, it can be collected into a small ball and recycled. We totally understand if you’re sticking with what works for you, but if you ever want to give us another shot, we’d love to have you back! We're also steadily working towards a home compostable pod, so stay tuned! ☕️-Sam

Sorry to hear about the trouble with the pods! That shouldn’t be happening. Could you send us an email at hi@podandparcel.com.au? We’d love to investigate this further and help sort it out for you. 😊-IVan

We’re sorry to hear about the brewing issues with your recent shipment. While our pods are carefully designed for Nespresso machines, variations can occasionally occur. We’d love to help resolve this—could you send us an email with your order details and machine model? We will sort it out for you right away! 😊☕️-Ivan

Hey Dylan! Thanks for sharing your feedback. I totally understand how frustrating the shipping delays have been, especially when you're subscribed and counting on that coffee fix. Just so you know, we process and ship all orders within 24 hours, but it sounds like delivery has been slower than it should be.

I’ll look into what’s happening with your deliveries, and in the meantime - we want to make sure that you are taken care of, so we've applied a discount to your next subscription order. We’re also working to improve the delivery experience to get your coffee to you faster. Thanks for your patience! 😊☕-Ivan

WOW! Thanks for the positive feedback, Lucia! Keep enjoying your coffee pods! ❤️☕-Ivan