I ordered three boxes of pods to get my coffee fix more easily - and enjoy a reprieve from my fiddly pourover routine - while recovering from an injury. So far, I've only tasted the Florentino (Colombia/India) and would rate it a 6/10. Certainly better than Nespresso's house brand, but not quite as tasty as my local roaster and Bluestone Lane's biodegradable pods. The coffee comes out reasonably strong and with a nice crema on a lungo shot. This said - fulfillment needs _major_ work. It took me 12 days to receive my order, and shipping wasn't even free! Customer service was responsive and resent everything free of charge, but it didn't help my predicament: stuck at home with no coffee and unable to walk.
Thank you so much for the review, Amy. Sincere apologies your order was affected by the delays. I have shared this with our fulfillment team. In the meantime, if you have any questions or need help with anything at all, just let us know. We'd be happy to help. ☕️❤️-Ivan
I absolutely love pod and parcel’s sustainable approach but their pods’ design seem to not allow the flow of water to pass through our Nespresso machine normally. My wife and I have cleaned out our machine but the flow of espresso continues to disperse much thinner. I also don’t think these pods accommodate lungo settings very well… I’m not sure if more people experience this issue or not but if it was fixed, we would definitely buy many more coffee pods from this company.
Hi Eric, thank you so much for the review and I'm SO sorry this has happened to some of your pods. If you can send us an email at email@example.com we'll be happy help you with this. ☕-Ivan
This product was recommended to me by my daughter who uses it faithfully. So I tried it and I liked it and now when she comes to visit she has coffee too. There has been very little wait time to get my orders each time and I like that. I like to use it as an extra little creamy boost to my iced coffee. Keep up the good work!
WOW! That's awesome, Deborah. Thank you so much for the positive feedback. Please thank your daughter for us and welcome to the P&P Family! ❤️☕-Ivan
Thank you for not only replacing some funky pods but going above and beyond and sending two boxes.
Thank you so much for the positive review, Randi. We want to make sure our P&P Fam is happy. We appreciate your support and for enjoying P&P with us. Cheers ❤️☕-Ivan
Every time I throw a coffee capsule in recycling
I feel good! Every time I sip my first taste of coffee, I feel awakened!
That's so awesome to hear! Thank you so much for the positivity and for the amazing feedback. Cheers! ☕️❤️-Ivan